This Privacy Policy describes how Moji Bande Official ("we", "us", or "our"), operating at www.mojibandeofficial.com, collects, uses, and shares information about you when you use our website or purchase from us.
1. Information We Collect
Information You Provide
Account Information: name, email address, phone number when you register.
Order Information: billing and delivery address, items ordered, payment confirmation details.
Contact Form: your name, email, phone and message when you fill our contact form.
Newsletter/Subscriber: your email address when you subscribe to our mailing list.
Automatically Collected
Browser type, operating system, referring URL, pages visited, and time spent on pages (via analytics).
IP address and approximate location data.
Cart contents stored in your browser's local storage.
2. How We Use Your Information
Process and fulfil your orders and send order confirmation emails.
Send promotional emails and drop notifications (only if you subscribed).
Respond to your queries and support requests.
Improve our website, products and customer experience.
Comply with legal obligations under Indian law.
3. Sharing Your Information
We do not sell your personal data. We may share it with trusted third parties only as necessary:
Payment Processors: Razorpay to process card/UPI/netbanking payments securely.
Logistics Partners: Courier companies to deliver your order.
Firebase (Google): We use Firebase for authentication and database storage. Subject to Google's Privacy Policy.
EmailJS: Used to send transactional and marketing emails.
Government / Legal: When required by law or to protect our rights.
4. Payment Data & Razorpay
All payment transactions are processed by Razorpay Software Pvt. Ltd., a PCI-DSS compliant payment gateway. We do not store your full card number, CVV, or net banking credentials on our servers. Razorpay's privacy policy is available at razorpay.com/privacy.
We store only the payment confirmation ID (e.g. pay_XXXXXXXX) to track order status.
5. Cookies
We use essential cookies and local storage to:
Remember your shopping cart contents.
Save your theme preference (dark/light mode).
Maintain your login session.
You can disable cookies in your browser settings. Essential cookies are required for core functionality like cart and login.
6. Your Rights
As a user you have the right to:
Access the personal data we hold about you.
Correct inaccurate data.
Delete your account and associated data.
Opt-out of marketing emails using the unsubscribe link in any email.
We retain order data for 5 years as required by Indian tax regulations. Account data is retained until you request deletion. Subscriber emails are retained until you unsubscribe.